Transposed as ISO/IEC 25389, the Safe Framework is the first international standard for digital safety across diverse products and services
Washington – The Digital Trust & Safety Partnership (DTSP) today announced that its Safe Framework Specification has been formally published as an international standard, ISO/IEC 25389. The standard, which is the first of its kind, was developed within the Joint Technical Committee 1 of the International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC) for information technology (JTC 1).
This milestone affirms DTSP’s leadership in creating a safer digital environment. The newly adopted standard offers a structured framework for organizations that provide public-facing digital products or services to manage content- or conduct-related risks.
“This new international standard provides a framework to help ensure a safer online experience when using digital products and services,” said DTSP Executive Director David Sullivan. “It is the result of a collaborative effort by DTSP partners and will help to create a safer digital environment for everyone.”
ISO/IEC 25389 includes updated versions of the DTSP framework of best practices for trust and safety as well as its pioneering method for assessing the maturity of an organization’s digital safety practices. The ISO/IEC 25389 framework also provides a flexible set of aims for managing content- and conduct-related risks, allowing digital services to map their specific practices to these overarching commitments.
In January 2025, the Safe Framework was decisively approved in a vote by national standards bodies from all over the world. Looking ahead, DTSP will retain control and be responsible for the maintenance of the Safe Framework, including future review of the international standard with broad stakeholder consultation and public input.
“Congratulations to DTSP on the publication of ISO/IEC 25389. I’m looking forward to future collaboration between ISO/IEC JTC 1 and DTSP,” said Phil Wennblom, chair of ISO/IEC JTC 1.
The publication of ISO/IEC 25389 underscores DTSP’s increased engagement with standards bodies relevant to trust and safety. Since 2023, DTSP has served as a liaison to the ISO/IEC JTC subcommittee responsible for information security, cybersecurity, and privacy protection (SC 27), actively contributing to standards under development for age assurance.
About DTSP
The Digital Trust & Safety Partnership is a first-of-its kind initiative focused on promoting a safer and more trustworthy internet. The Digital Trust & Safety Partnership includes Apple, Bitly, Bumble, Cantina, Discord, Google, LinkedIn, Match Group, Meta Platforms, Inc., Microsoft, Pinterest, Reddit, TikTok, and Twitch. For more information, visit dtspartnership.org.