The Safe Framework Specification

The 2024 Safe Framework Specification details the complete methodology for conducting assessments of the DTSP Best Practices Framework for digital trust and safety.

This specification presents publicly, for the first time, the operational details of the Safe Framework assessment methodology, which DTSP previously summarized in December 2021. This latest version of the Safe Framework also incorporates updates to the methodology based on the piloting of the framework through the internal assessments conducted by DTSP founding partners, as described in the 2022 Safe Assessments report, as well as public consultations on the framework.

By compiling the DTSP Best Practices Framework and the Safe Framework into a specification that is widely and freely available to the public, DTSP seeks to increase transparency regarding our approach to trust and safety, provide resources that companies, governments, and civil society can access to improve understanding of state-of-the-art approaches to ensuring robust trust and safety operations, and contribute to global conversations about maturing the field of trust and safety through best practices and standards.

DTSP welcomes feedback on this specification so that it can be improved in the future. Feedback should be sent to contact@dtspartnership.org.