Tech Policy Press: The Overlooked Issue Undercutting EU’s Out-of-Court Dispute System

Eleven certified bodies now resolve content moderation disputes under Article 21 of the Digital Services Act, free of charge to users. The academic experiment the mechanism came from found it worked, but under a fee structure none of them uses. For Tech Policy Press, DTSP’s David Sullivan and Farzaneh Badiei, with Jonny Shipp, examine a year of data and propose urgently needed research. Read the piece.