Future of Online Trust & Safety with TSPA and DTSP

Join the Trust & Safety Professional Association and the Digital Trust & Safety Partnership for a virtual event to examine the future of the trust and safety field. The first-of-its-kind forum will feature speakers from tech platforms and civil society who deal with these issues firsthand everyday. We will host two panel sessions.

RSVP on Eventbrite

Thu, September 9, 2021

11:00 AM – 1:00 PM EDT

About this event

Building a Trust & Safety Team

What sorts of trust and safety considerations should a company anticipate before they have their first 1000 users? Their first 100,000 users? Their first 1,000,000,000 users? On this panel, we’ll be talking to experts who have learned these lessons firsthand, both from inside and outside tech. From which types of abuse to anticipate first, to how to build a resilient and effective trust and safety team, to how to talk about trust and safety with your users and with the public, our panelists will share thoughts on how the field has grown and how to prepare for the changes the future will bring.

Featured panelists:

Sev Guardado, Pinterest

Lindsay Sovern, Discord

Kaitlin Sullivan, Facebook

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Planning for the Next Global Crisis: Trust & Safety Lessons Learned from COVID-19

The COVID-19 pandemic necessitated the entire world to shift online, opening up both new opportunities and risks for society. How did families adapt to children needing to spend far more time online? How did extremist networks react? This panel will explore the silver linings and challenges witnessed online during the pandemic, explaining what digital companies and trust & safety professionals need to know for the next global crisis.

Featured panelists:

Stephen Balkam, Family Online Safety Institute (FOSI)

Robert Rakowitz, Global Alliance for Responsible Media (GARM)

Daniel Rogers, The Global Disinformation Index

Erin Saltman, Global Internet Forum to Counter Terrorism (GIFCT)

Spandana Singh, Open Technology Institute

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Organizers

The Trust & Safety Professional Association (TSPA) is a 501(c)(6) organization supporting the global community of professionals who develop and enforce principles and policies that define acceptable behavior and content online. TSPA is a forum for professionals to connect with a network of peers, find resources for career development, and exchange best practices for navigating challenges unique to the profession.

The Digital Trust & Safety Partnership is a first-of-its kind initiative focused on promoting a safer and more trustworthy internet. The Digital Trust & Safety Partnership includes Discord, Facebook, Inc., Google, LinkedIn, Microsoft, Patreon, Pinterest, Reddit, Shopify, Twitter, and Vimeo.

The Digital Trust & Safety Partnership Announces David M. Sullivan As Executive Director

WASHINGTON — The Digital Trust & Safety Partnership, a first-of-its-kind initiative aimed at promoting a safer and more trustworthy internet, announced today that David M. Sullivan has been hired to serve as Executive Director. Having previously served as Program Director at the Global Network Initiative, a multi-stakeholder forum working to help technology companies protect and advance freedom of expression and privacy, David brings with him extensive experience working with digital services to address online harms while also respecting human rights.

“With the serious consequences of the misuse of digital services in the global spotlight, it has never been more important for companies to come together to improve consumer trust and safety online. By working together, companies can ensure the internet remains an enabler of innovation, activism, entrepreneurship, and expression,” said Sullivan. “I’m looking forward to collaborating with our members to develop best practices and build global understanding among industry, governments, civil society, and the public about rights-respecting ways to curb harmful digital behavior.”

During nearly a decade at GNI, David played a key role growing and globalizing the initiative’s membership, implementing its unique assessment process, and advocating with policymakers for rights-based approaches to issues such as responding to terrorist and extremist content and fighting against Internet shutdowns. He previously led the research and policy team at the Center for American Progress’ Enough Project and worked for international NGOs providing democracy development and humanitarian aid. He holds a master’s degree from the Johns Hopkins University Paul H. Nitze School of Advanced International Studies and a bachelor’s degree from Amherst College.

The Digital Trust & Safety Partnership is committed to developing industry best practices, reviewed through internal and independent third-party assessments, to ensure consumer safety and trust when using digital services. Founding members include Discord, Facebook, Inc., Google, Microsoft, Pinterest, Reddit, Shopify, Twitter, and Vimeo, with LinkedIn and Patreon joining since the launch.

The Digital Trust & Safety Partnership will co-host a virtual event on the future of online trust and safety with the Trust and Safety Professional Association (TSPA) on September 9. RSVP here to attend. 

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The Digital Trust & Safety Partnership Welcomes LinkedIn

WASHINGTON — The Digital Trust & Safety Partnership, a first-of-its-kind initiative aimed at promoting a safer and more trustworthy internet, today welcomed LinkedIn as its newest partner.

LinkedIn’s addition highlights the Digital Trust & Safety Partnership’s growing list of participating companies, which now counts 11 leading technology companies. Earlier this year, the Partnership launched after it brought together a diverse range of innovative digital companies, representing various products, sizes and business models. DTSP’s other partners include Discord, Facebook Inc., Google, Microsoft, Patreon, Pinterest, Reddit, Shopify, Twitter, and Vimeo.  

The Partnership is committed to developing industry best practices, reviewed through internal and independent third-party assessments, to ensure consumer safety and trust when using digital services.

As part of its formal launch in February, the Partnership released a set of five key commitments agreed upon by the participating companies to ensure consumer safety and trust when using digital services. Also known as the “Digital Trust & Safety Partnership Best Practices Framework,” the partnership regards the following to be industry best practices: 

Commitment 1: Identify, evaluate, and adjust for content- and conduct-related risks in product development.

Commitment 2: Adopt explainable processes for product governance, including which team is responsible for creating rules, and how rules are evolved.

Commitment 3: Conduct enforcement operations to implement product governance.

Commitment 4: Assess and improve processes associated with content- and conduct-related risks.

Commitment 5: Ensure that relevant trust & safety policies are published to the public, and report periodically to the public and other stakeholders regarding actions taken.

For more information please visit dtspartnership.org. Members of the press can contact the Digital Trust & Safety Partnership at [email protected].

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The Digital Trust & Safety Partnership is a first-of-its kind initiative focused on promoting a safer and more trustworthy internet. The Digital Trust & Safety Partnership includes Discord, Facebook, Inc., Google, LinkedIn, Microsoft, Patreon, Pinterest, Reddit, Shopify, Twitter, and Vimeo.